Why we do it this way
Building shouldn’t feel like a gamble.
When people talk to us about a new home or a renovation, they’re rarely worried about the timber or the tiles. They’re worried about the price that keeps climbing, and the builder who stops turning up.
The quote looked fixed, then the “extras” started arriving and the finish date slid by a month, then three. We know that feeling from the other side: years ago in the UK, our director Richard worked for a builder who went under and never properly paid his crew. We decided we’d never run a business that way.
So we put our promises in writing. We call it the Built Right Promise.
- Your price doesn’t creep. If we give you a fixed price, that’s what you pay. Any change gets discussed, priced and approved by you before the work goes ahead. If we ever do work you didn’t approve, you don’t pay for it.
- We don’t disappear. You get direct access to your site manager, site walkthroughs at times we agree together, and regular updates. If you call, we call back.
- Honest timeframes. You get a clear start and finish date before we begin. We won’t give you an unrealistic deadline just to win the job, and if something outside our control shifts, you’ll hear it from us early.
- We own our mistakes. If something isn’t right and it’s on us, we fix it. No passing blame, no excuses.
- We’re still here after handover. As NZCB members we offer the Halo 10-Year Residential Guarantee on eligible projects, and if something comes up after you move in, we make it right.
The proof
Proof, not promises.
Since 2021
Nominated for Bay of Plenty’s Most Trusted Builder
10 years
Halo Residential Guarantee on eligible projects
20+ years
Building in New Zealand and the UK
SiteWise Gold
Accredited for health and safety
Backed by the Halo 10-Year Residential Guarantee.
As members of New Zealand Certified Builders, we offer Halo’s independent 10-year guarantee on eligible residential projects. That’s protection that stays with your home, on top of our own promise to put things right.
Family owned / locally built
We do what we say we’re going to do.
That promise runs through the way we plan, communicate and build. From the first site visit to the final walkthrough, our team takes responsibility for the details.
Spaces made for living
What we build
Build new.
Make more of home.
01 / New homes
For what comes next
02 / Renovations
Room to live better
03 / Outdoor spaces
More time outside
The Built Right promise
Strong work starts long before the finish.
Clear pricing, realistic timeframes, safe sites, quality workmanship and communication that keeps you in the picture.
Why choose us
Why choose Bay Building Solutions
A fixed price means a fixed price.
If anything needs to change, we price it and get your approval first. Work you didn’t approve, you don’t pay for.
Honest timeframes.
You’ll get a clear start and completion date before we begin, and if anything shifts, you’ll hear it from us early.
You’re never left guessing.
You get direct access to your site manager, regular updates and site walkthroughs at agreed times.
We own it.
No passing blame, no excuses. If something goes wrong and it’s on us, we fix it.
Standards we won’t drop.
Clean sites, safe practices and quality workmanship, even when a job is under pressure.
Safe, respectful sites.
Everyone on your site is known to us and vetted. We’re fully insured and SiteWise Gold accredited.
Built to last.
As NZCB members, we offer the Halo 10-Year Residential Guarantee on eligible projects, and we don’t disappear after handover.
Family-run and hands-on.
Richard, a Licensed Building Practitioner, oversees quality and progress on every project, from the first site visit to handover.
On site / Watch the build
Watch the frame take shape.
From the crane lift to the crew working together, see a project in motion.
Our work
A closer look at what we build.
Indoor / outdoor
Small spaces / big purpose
Customer reviews
Hear it from the
people we build for.
Read current feedback on Bay Building Solutions directly on Google.
★★★★★
Bay Building Solutions’ dedication to their industry sets them apart from other construction companies. Professional and knowledgeable.
★★★★★
I had a problem with a leak in a bedroom wall. Matt found the problem and fixed it professionally. He is an experienced and competent builder. I would recommend him highly.
★★★★★
Richard and the team did a great job and any work we have in the future will go to them. Reliable, good workmanship and trustworthy. Thank you.
★★★★★
What the client wants, they get — expert advice and recommendations to make sure your dream project becomes reality. This is how BBS make it happen for you.
★★★★★
My dealings with Bay Building Solutions have been great. They are a social-minded business employing local builders who do an amazing job. Very easy to deal with.
★★★★★
Bay Building Solutions have consistently been a trusted and highly valued customer of Placemakers. Richard & Lisa are super easy to deal with, have great industry knowledge and always deliver exceptional results for their clients. We could not recommend them highly enough.
★★★★★
Super professional and efficient building company who deliver builds to the highest quality. Nothing is too hard for this team! I would hire them any day.
★★★★★
Richard and his team have been a pleasure to work with. They are experts in their field and can deliver on time and on budget. They are my go-to builders and I recommend them to anyone I can.
★★★★★
We had Bay Building Solutions advise us and quote for what we thought would be a large renovation of our home. Nothing was a problem and I immediately felt Richard had our project under control. We highly recommend BBS and the team for any construction or renovation project. Thank you, Richard and Lisa!
★★★★★
We were very comfortable having Richard working at our house. He is a good builder with a pleasant and trustworthy nature. Good communication and turned up when he said he would. Definitely recommend.

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